We offer free UK returns. If you’re based outside of the UK, it is your responsibility to pay the return postage charges. Please contact us using the form below to start your return.

If you’re not 100% happy with your Epic Escapes purchase within 100 days, simply return the item(s) in good condition and we’ll issue a full refund. Read more about our 100 Day Satisfaction Guarantee.

Please complete the returns form below before returning anything to us. We will then email you a pre-paid postage label (UK only – outside of UK, you must pay for the return postage). You just need to pack your game carefully in a box and send it back to us. Please make sure that your game and all the parts are included and are in perfect condition.